FAQ
1. What types of phone cases does Utopia offer?
Utopia offers phone cases with unique, protective and eye-catching designs. From the fierce dragon squad of the "Warrior" case to the dazzling trippy artistic designs of the "Dimensions" case, our phone cases not only protect your phone but also make a stylish and fashionable statement.
2. Are your cases really protective?
Yes!, we use the finest materials to ensure the protectiveness of your case.
3. What are the materials used?
Snap = Polycarbonate (PC)
Tough = PC outer shell, and TPU shock absorbing inner layer
4. Do your cases support wireless charging?
Yes! Our entire collection of cases support wireless charging
5. How long do I have to return an item?
You have 30 days after receiving your item to request a return.
6. What is the process for returning an item?
To start a return, you can contact us at contact@its-utopia.com. We will guide you through the process and provide you with a return shipping label and instructions on where to send your package.
7. What are the eligibility criteria for a return?
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase. Misclicks on an order are not eligible for a return/refund